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Impacts of Talent Management on Organizational Performance

Introduction

Talent management is the process of creating, nurturing, and managing the workforce of any organization, particularly in the modern business environment. Organizations that do not have a strong talent management strategy are likely to face numerous challenges such as low employee morale, high turnover among staff members; inadequate job satisfaction rates; poor motivation levels among workers as well as increased levels of absenteeism among employees. (Kurtz & Keller, 2012) In addition, companies with weak strategies of human resource management tend to experience reduced employee commitment and engagement as well as lower productivity. This article provides an analysis of why it is important for small or medium-sized organizations with smaller staffing requirements to ensure that they can effectively implement talents management into their operations.

Talent Management Plan

The organization I will be focusing our attention on is Midsize- a global manufacturer of apparel and consumer goods for women and men. They have been having problems since they began hiring more and more people in 1995. “The company’s problem-solving approach – which has produced fewer than 3% annual growth – is causing them to rethink how they use HR processes. With this kind of mindset, the company wants to improve its performance by increasing its capacity.” (Kurtz & Keller, 2012, p. 10) Thus, there is a need to put in place plans of dealing effectively with future recruitment needs that include improving the company’s skill sets and enabling the organization to grow into larger employment opportunities. This is also essential as the current trends in workforces indicate that there is a big shortage of skilled labor in the world today. As such, when a large corporation like Apple had started hiring so many engineers and designers to produce all these products, then no one would have imagined that the same thing was going to happen to you. Because of this reason we have to plan ways in which new qualified jobs can be created. One option being used by corporations is through partnerships that seek to increase their participation in talent management teams at other firms. This method of recruiting employees is known as mergers and acquisitions. (Kurtz & Keller, 2012) These are usually done to realize profits because as stated earlier, the available skills are limited. It therefore only makes sense for employers to look for opportunities where they can outsource their knowledge, skills, and abilities to maintain a competitive advantage in the market. The fact that in most cases, these moves pay off should make us ask ourselves why these initiatives were implemented the first time at both Kmart and Wal-Mart? Both the companies realized the value of growing their brands and becoming successful but did so independently. Hence, with such a diversified portfolio, partnering with another firm might prove to be beneficial. To accomplish the goals of merger and acquisition, many times the decision is made by two independent entities, or sometimes an entity that is not directly involved in the transaction is involved. This means that once a successful plan is developed, they decide to move forward without involving each other in decision-making.

Talent Management Process

The talent management process refers to the processes that need to be followed during and after a potential candidate is employed. It must be noted that even in the case where a potential employee is employed, the task of sourcing and retaining the right people should be made an initial focus when looking for employees. A person who has been trained and proven good at her/his job would be better suited to fill the role. If there are not enough good candidates in the market, then the company may have to create opportunities elsewhere and hire new ones. When it comes to selecting talent management processes, it is important to select and develop employees first. Most people assume that a top-down selection process is a way to go, however when it comes to finding employees, the company should choose first and foremost their internal employees to learn from them and help fill critical positions within the organization. (Kurtz & Keller, 2012) Therefore, the recruitment process itself should first be conducted internally, then externally through external recruitment, and finally through external recruitment.

External recruitment strategies involve efforts made by an organization to source employees externally for example through outsourcing, downsizing, and offering internships. An organization should establish criteria and identify sources of information that will assist in identifying the best possible talent for the job. There are three main types of external recruitment methods; direct contact, referrals, and advertising.

Direct Contact

Direct contact refers to the use of representatives from the outside who interact directly with the individual to determine the availability of a vacancy. Once the person has filled up the position, the representative will return to his area of jurisdiction and announce whether he/she is now employed or not. By doing so, the company will then recruit a replacement person to take over. That way, the company will avoid any trouble in filling vacant jobs. Direct contact is a great way to attract and retain those employees who are qualified, knowledgeable and willing to work. However, like all forms of external recruitment, it can backfire especially if a worker knows he can find more money elsewhere. (Kurtz & Keller, 2012)

Advertising

Advertising involves placing ads in mass media that advertise vacancies throughout the country and asking potential employees to submit personal information that may be needed in hiring. If a potential employer receives an ad from another job site, he or she should click on it and follow instructions for submission of information and answers to some questions regarding this vacancy. After doing this, the individual who clicked on the ad will receive a message on how to apply for the job. This can be easily accomplished by having a conversation with a member of the public and providing information on when he feels comfortable in applying for the job. It is always advisable for people who want to be hired to answer questions about why a particular job is attractive to them. This can usually be done online using websites like Monster.com and Indeed.com. The information provided allows workers to be familiarized with the job and how to apply for the job in question. This type of recruitment is preferred by most employers as it enables them to employ individuals who have the necessary qualities and qualifications required for the job and has been proven to perform well in previous jobs. This can benefit the company as it can find workers with desirable attributes that are not often found in other industries. (Kurtz & Keller, 2012) Unlike advertising in general, advertisements do not require much preparation and work from potential applicants. Some advertisements do not contain personal details on prospective applicants, therefore, creating more confidence in the person applying. Advertisements can however be very misleading with regards to specific industries. For instance, if someone applies for a job in advertising jewelry and watches, she may get an offer in real estate or something similar.

Conclusion

In conclusion, it is generally accepted that talent management is a key component for strategic success in an organization. Companies that realize the importance of investing in talented personnel tend to reap huge benefits in terms of improved employee communication, employee satisfaction, and employee retention. The ability to accurately address the needs of diverse groups of potential employees is what distinguishes them from every other workplace in the world.

References

Kurtz, W., and Keller, W. R. (2012). Contemporary Human Resource Management: Managing People in Workplaces (12th Ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

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